IT Solutions Engineer

What are you going to do?

As Solutions Engineer you are responsible for the IT and AV environment of customers. This environment can be both an existing and new environment. Among other things, you will build Network, WIFI, CCTV and IPTV systems. These systems come on board ships and are often linked to our satellite and mobile Internet connections. These Internet connections hang behind your designed router/firewall and can be anything between a simple Internet solution and a complex SD-WAN solution. You will be involved in designing changes and projects, configuring technical aspects of a new system and testing and maintaining installed systems. Your knowledge and expertise are also gladly used in various pre-sales processes, because you devise the best solution for the customer together with the Sales Manager. When the system is sold, you get to work building the system. 

Your colleagues from the installation branch take care of the onboard installation. Sometimes it is necessary for you to commission the installed systems on board. Usually you work from our office in Rotterdam, but it also happens that you are abroad for installation and commissioning.

You will see that you are involved in a project throughout the entire process from pre sales to delivery. Because we are very flexible in our choice of products and/or manufacturers, a high degree of general technical knowledge in the field of network protocols and hardware is required. Here you can think of VLANS, Routing, Multicast, Spanning-tree, Cyber Security, Firewalls. Our ITV, CCTV and IPTV products are generally custom systems. We want to standardize this. We can make good use of your knowledge and skills for this.

Your tasks in brief:

• Design and implementation of projects.
• Proactive management of ITAV environments of our customers
• (Internal) customer advice on complex issues (technical support to sales)
• Provide technical support as a 3rd line expert
• Standardization of ITAV systems
• Commissioning of delivered systems
• Participate in the 24/7 emergency service (approximately once every 5 weeks).

Who are you?

• To succeed in the role of Solutions Engineer, you should consider the following qualifications:
• HBO working and thinking level or MBO+ with demonstrable relevant work experience
• Knowledge of IT Networks
• Several years of relevant work experience (e.g. in a role as Pre Sales/Sales Engineer, Technical Account Manager or Solutions Engineer)
• Broad technical knowledge of both IT and AV systems
• You understand the technical systems, how they work and how they can support customer work processes and add value
• Excellent knowledge of English and Dutch, both written and spoken
• Driving license B
• Willing to travel and work outside office hours
• Broad knowledge of network products
• Knowledge and experience with TVRO and VSAT systems is an advantage
• Of course you have an interest in the maritime industry

In addition to all these technical skills, we are looking for someone who also has the following competencies:

• Independent
• Eager to learn
• Team player
• Proactive
• Communicative
• Analytical
• Problem solving

In return you get:

• A full-time job;
• Working conditions that match your responsibilities;
• A company car that you may also use privately;
• Overtime compensation and the ability to compensate time;
• Expense reimbursement;
• Reimbursement for breakdown service;
• A minimum of 25 vacation days (for full-time employment);
• Additional leave days if you don't get sick;
• Opportunity to purchase additional leave days;
• An organization with short lines where decisions can be made quickly;
• Access to online training in connection with your own development;
• Good pension plan for which you pay a low contribution as an employee;
• Fun activities are organized regularly.

Enthusiastic about this versatile job?

If you would like to work for us as Solutions Engineer, please apply immediately. If you have any questions about the job or about the application process, please contact the Human Resources department, telephone 010-4534000 or via e-mail recruitment@alphatronmarine.com

We like to recruit ourselves and therefore do not use recruitment & selection agencies.