Service Engineer

What does a Service Engineer do?

A Service Engineer shall respond to customer complaints, evaluate and resolve problems for the customer; assist in installing and repairing the equipment, and analyze inspect, and reviews findings to determine the solution to the problem and to reach the customer’s requirement.

Responsibility & Duty

• Servicing, installation, commissioning, and troubleshooting of marine communication and navigation equipment.
• Providing technical support on email / phone enquiries to service coordinators.
• Mainly job duties at Shipyard, anchorage, and overseas for installation, commissioning, service, troubleshooting, repair and warranty.
• Ensure conformance to ensure test results are consistent.
• Completion of Installation and commissioning work with proper reports.
• Management of Service reports, record on service, maintenance, warranty, and repair works are given.
• Liaison with Service Coordinator and relevant suppliers to provide technical solutions for defect reports relating to equipment and follow up to customer’s requirements.
•  Work experience with Radar, Echosounder, Autopilot, Speed log, Radio Equipment, MF/HF, VHF, Fleet Broadband, VSAT and etc. is an advantage.
• Able to travel overseas, especially on short notice.
• Able to work independently with minimal supervision.
• Good attitude and behavior being an ambassador for the company.

Education and Experience/Job Competencies

• Nitec/Higher Nitec/Diploma in Electronics/Communications/ RF Technology/ Marine or relevant working experience in installation, commissioning, and troubleshooting of marine navigation equipment.
• Above 2 – 5 years experience in marine & offshore industries.
• Shipyard Safety Instruction Course.

Personal Characteries 

• Customer-oriented;
• stress-resistant;
• being able to present and solve problems analytically;
• perfectionistic and attention to quality;
• thinking out-of-the-box;
• showing initiative.

What do we offer? 

• Competitive pay;
• provide Company Transport;
• personal development opportunities (training);
• possibilities to develop within the company;
• career Advancement Opportunity;
• working conditions suitable to your responsibilities.

Nationality: Only applicable for Malaysia Citizen or Malaysia Permanent Resident

Interested?

Send us your CV and motivation! Do you have any questions first? Then you can always contact the Human Resources department by email.

We like to recruit ourselves and do not work with recruitment agencies.