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Remote Maintenance System (RMS)

Maintenance Service

  • Onboard equipment performance and functionality monitoring system
  • Safe remote assistance
  • limit downtime
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Still have questions?

Do you need immediate help? Please get in touch with us by filling in our service request form, or contact our service department at +31 10 453 4077. Our team is pleased to support you with all your questions.

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Extended Global Warranty
24/7 Worldwide Technical Support
Plug-andPlay Integration

When the crew on board experiences equipment errors, JRC/Alphatron Marine can login remotely with our new Remote Maintenance System. Using the data from the VDR (JCY-1900) our technical specialists can troubleshoot and assist in solving the problem 24/7 from a safe distance. Considering the current situation, we made it possible for the crew to prepare all necessary measures on board to use this service without a single attendance of our technicians. This way our customers are ensured of safe remote assistance when required and limit their operation downtime.

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